Privacy Policy

DreamWed ("we," "us," or "our") is a destination wedding planning company registered in Ontario, Canada. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us.

DreamWed is registered with the Travel Industry Council of Ontario (TICO), Registration #50019593.

1. Information We Collect

Personal Information

When you contact us, request a quote, or engage our services, we may collect the following personal information:

• Full name and names of your partner and guests
• Email address and phone number
• Mailing address
• Wedding date and destination preferences
• Passport details (for travel bookings)
• Payment and billing information
• Dietary restrictions and accessibility needs
• Photographs and testimonials (with your consent)

Automatically Collected Information

When you visit our website, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To plan and coordinate your destination wedding
• To book travel, accommodations, and vendor services
• To communicate with you about your wedding plans
• To process payments and maintain financial records
• To send relevant wedding planning resources and updates
• To improve our website and services
• To comply with legal obligations and TICO regulations

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Used to deliver relevant advertisements

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our website.

4. Third-Party Services

We may share your personal information with trusted third parties in connection with our services, including:

• Resort and hotel partners for accommodation bookings
• Airlines and travel service providers
• Local wedding vendors at your destination
• Payment processors for secure transaction handling
• Analytics providers (such as Google Analytics)

We require all third-party service providers to handle your personal information in accordance with applicable privacy laws. We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Travel-related records are retained for a minimum of seven years as required by TICO regulations.

7. Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for the use of your information
• Request deletion of your personal information
• File a complaint with the Office of the Privacy Commissioner of Canada

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: