Hyatt · Mexico
Hyatt Zilara Cancun
About the Resort
Hyatt Zilara Cancun sits at Km 11.5 of Boulevard Kukulcán in the Hotel Zone, about 20 minutes from Cancún airport. The resort is adults-only and reopened on May 1, 2026 after a 13-month renovation of its 310 suites, restaurants, bars, spa, pools and beach. Dining includes Sīlù, Bugambilia, Pier 12 and Spices, and wedding spaces range from the beach and a gazebo to the Zilara Ballroom.
Wedding Planning Notes
Hyatt Zilara Cancun is adults-only (18 and over), so the room block cannot include children. Cancún airport is about 20 minutes away.
Wedding Features
- Beach, gazebo and garden ceremony spaces
- Zilara Ballroom for larger receptions
- On-site wedding team
- Civil and symbolic ceremonies
Amenities
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Read Couple Reviews →Quick Facts
Wedding Venues at Hyatt Zilara Cancun
Where ceremonies, receptions, and welcome events actually happen
Zilara Ballroom
receptionUp to 350 guests
An indoor ballroom of about 6,800 square feet that divides into six rooms, for large receptions.
View venue details →Laguna Ballroom
receptionUp to 80 guests
A smaller indoor ballroom for dinner receptions.
View venue details →Laguna Terrace
cocktailUp to 54 guests
A terrace with lagoon views beside the Laguna Ballroom, for cocktail hours.
View venue details →Beach
receptionUp to 130 guests
The white-sand beach, used for ceremonies, cocktails and seated dinners.
View venue details →Wedding Gazebo
ceremonyUp to 50 guests
A gazebo overlooking the Caribbean, for ceremonies.
View venue details →Gazebo Terrace
ceremonyUp to 80 guests
A larger terrace beside the gazebo for ceremonies and receptions.
View venue details →Pakal Garden
ceremonyUp to 100 guests
A lawn for garden ceremonies.
View venue details →Sky Terrace
cocktailA rooftop terrace for small ceremonies or cocktails.
View venue details →Pier 12
receptionThe oceanfront restaurant terrace, available for receptions.
View venue details →
Good to Know
Frequently Asked Questions
Do I need a visa to travel to Cancún / Mexico?
No, U.S. and Canadian citizens do not require a visa to enter Mexico for tourism or short-term stays of up to 180 days.
What are the passport validity requirements?
Your passport must be valid for at least 6 months after your planned return date. Many countries will not allow entry if your passport is set to expire within 6 months of your final travel day.
Is travel insurance required?
While travel insurance is not mandatory, we strongly recommend purchasing trip cancellation insurance. It must be bought at the time of booking or within 48 hours after your reservation. Please note that your group reservation is 100% non-refundable, non-transferable, and no changes can be made.
When will my e-tickets and travel documents be issued?
E-documents are typically issued 5-7 business days prior to your travel date. Once we receive the tickets, we will send them directly to the email address provided during booking.
When I make my reservation, what will appear on my credit card statement?
By completing your reservation, you are authorizing DreamWed to process your payment on behalf of the chosen supplier. The charge will appear on your credit card statement as either the specific airline/supplier or DreamWed.
How do I complete my booking?
To complete your booking, simply click the "Book Now" button on the resort page and follow the instructions, or reach out to your DreamWed concierge who will process the reservation on your behalf.
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