Hyatt · Mexico
Hyatt Zilara Riviera Maya
About the Resort
Hyatt Zilara Riviera Maya opened in December 2022 on the beachfront north of Playa del Carmen, between the Caribbean and a mangrove forest, about 35 to 45 minutes from Cancún airport. It is an adults-only (18+) all-inclusive with 291 rooms, including swim-up rooms and oceanfront suites. Dining includes Capri Grille, Tempest, El Comedor and Lola Beach Club, with several bars and the Zen Spa on site. Wedding spaces range from the beach and an oceanfront garden gazebo to the Lola Terrace, Deck and Rooftop and the Jade Ballroom.
Wedding Planning Notes
Hyatt Zilara Riviera Maya is adults-only (18 and over), and music at the wedding venues ends at 10 pm, so a late after-party moves indoors. Cancún airport is about 35 to 45 minutes away.
Wedding Features
- Beach ceremonies on the sand
- Oceanfront garden gazebo
- Lola Terrace, Deck and Rooftop for smaller events
- Jade Ballroom for larger receptions
Amenities
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Read Couple Reviews →Quick Facts
Wedding Venues at Hyatt Zilara Riviera Maya
Where ceremonies, receptions, and welcome events actually happen
Beach
ceremonyUp to 500 guests
The beach in front of the resort, used for ceremonies, cocktail hours and receptions.
View venue details →Oceanfront Garden Gazebo
ceremonyUp to 120 guests
A woven gazebo on the oceanfront lawn, with the garden used for ceremonies, cocktails and receptions.
View venue details →Lola Terrace
receptionUp to 60 guests
The beach club terrace above the sand, used for ceremonies and smaller seated receptions.
View venue details →Lola Deck
receptionUp to 60 guests
A wooden deck at Lola Beach Club with string lights and ocean views.
View venue details →Lola Rooftop
cocktailUp to 60 guests
The rooftop above Lola Beach Club, set up as a lounge for cocktails and small events.
View venue details →Jade Ballroom
receptionUp to 320 guests
The resort's ballroom, used for receptions and as the indoor backup for outdoor events.
View venue details →Amber Room
welcomeUp to 60 guests
A smaller indoor room for private dinners and welcome events.
View venue details →Central Patio
cocktailUp to 60 guests
An open-air patio in the centre of the resort for cocktails and receptions.
View venue details →
Good to Know
Frequently Asked Questions
Do I need a visa to travel to Cancún / Mexico?
No, U.S. and Canadian citizens do not require a visa to enter Mexico for tourism or short-term stays of up to 180 days.
What are the passport validity requirements?
Your passport must be valid for at least 6 months after your planned return date. Many countries will not allow entry if your passport is set to expire within 6 months of your final travel day.
Is travel insurance required?
While travel insurance is not mandatory, we strongly recommend purchasing trip cancellation insurance. It must be bought at the time of booking or within 48 hours after your reservation. Please note that your group reservation is 100% non-refundable, non-transferable, and no changes can be made.
When will my e-tickets and travel documents be issued?
E-documents are typically issued 5-7 business days prior to your travel date. Once we receive the tickets, we will send them directly to the email address provided during booking.
When I make my reservation, what will appear on my credit card statement?
By completing your reservation, you are authorizing DreamWed to process your payment on behalf of the chosen supplier. The charge will appear on your credit card statement as either the specific airline/supplier or DreamWed.
How do I complete my booking?
To complete your booking, simply click the "Book Now" button on the resort page and follow the instructions, or reach out to your DreamWed concierge who will process the reservation on your behalf.
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