Hyatt · Mexico
Hyatt Ziva Riviera Cancun
About the Resort
Hyatt Ziva Riviera Cancun is a sprawling all-inclusive resort on the beautiful Riviera Maya coast, offering one of the most extensive wedding venue selections in the Hyatt portfolio. The resort's four-event wedding package structure ensures each celebration component — ceremony, cocktail hour, dinner reception, and after-party — receives dedicated attention. Expansive grounds, modern architecture, and the Caribbean Sea backdrop create endless photo opportunities. Multiple dining venues and the Zen Spa complete the premium experience.
Wedding Planning Notes
Hyatt Ziva Riviera Cancun is the newer Hyatt Ziva on the Mexico Caribbean coast (opened 2021) — larger than the original Ziva Cancun, with broader wedding capacity and more reception venue options. Located in Puerto Morelos, between Cancun and Playa del Carmen, about 35 minutes from CUN. Family-friendly with kids and teens clubs. World of Hyatt benefits apply on the wedding stay. Detailed venue capacities should be confirmed with the wedding desk — request the current venue kit when planning.
Wedding Features
- Four-event package
- Expansive venue selection
- Beachfront ceremonies
- Dedicated wedding planner
- Custom dining options
- Group rate packages
Amenities
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Wedding Packages
Package tiers at Hyatt Ziva Riviera Cancun
Just For The Two Of You
Elopement tier — the couple only, with a qualifying multi-night stay. The choice when the destination event is just the two of you.
- Ceremony for the couple
- Qualifying multi-night stay required
- Dedicated wedding planner
- Wedding cake and sparkling-wine toast
Intimate Elegance
Up to the couple plus 10 guests, with a small room block — a ceremony plus an intimate celebration.
- Ceremony for up to 10 guests
- Small qualifying room block
- Private celebration setup
- Dedicated wedding planner
Lavish & Opulent
Up to the couple plus 20 guests — a fuller celebration with ceremony, cocktail hour, and reception across the resort's event spaces.
- Ceremony for up to 20 guests
- Private cocktail hour and reception
- Custom menu planning
- Photography coordination
South Asian Wedding Package
Hyatt's dedicated South Asian package — a multi-event structure covering the full sequence from Haldi and Sangeet through the ceremony and reception.
- Multi-event South Asian sequence
- Mandap ceremony setup
- Baraat coordination
- South Asian and vegetarian menu planning
- Dedicated South Asian wedding specialist
Catering & Dietary
What this resort's kitchen actually handles
Hyatt Ziva Riviera Cancun runs an all-inclusive kitchen with custom wedding-menu planning. The South Asian Wedding Package is offered — confirm with your DreamWed coordinator how Indian and South Asian catering is delivered and priced for your dates and guest count. Vegetarian and allergy-conscious menus are handled as standard; raise Jain and halal requirements with the wedding desk at booking.
How Hyatt Ziva Riviera Cancun Compares
Choosing between Hyatt Ziva Riviera Cancun and similar properties
Pick Hyatt Ziva Riviera Cancun if
You want the newer, larger Hyatt Ziva with broader wedding capacity and expansive grounds on the Riviera Maya.
Pick Hyatt Ziva Cancun if
You want the original Ziva Cancun's peninsula setting with dual Caribbean-and-lagoon views and a shorter CUN transfer.
Pick Hyatt Ziva Riviera Cancun if
You want a Caribbean / Riviera Maya beach setting with extensive grounds.
Pick Hyatt Ziva Los Cabos if
You want a Baja desert-meets-ocean setting with the same Hyatt service standard and the shortest airport transfer in Mexico.
Good to Know
Frequently Asked Questions
Do I need a visa to travel to Cancún / Mexico?
No, U.S. and Canadian citizens do not require a visa to enter Mexico for tourism or short-term stays of up to 180 days.
What are the passport validity requirements?
Your passport must be valid for at least 6 months after your planned return date. Many countries will not allow entry if your passport is set to expire within 6 months of your final travel day.
Is travel insurance required?
While travel insurance is not mandatory, we strongly recommend purchasing trip cancellation insurance. It must be bought at the time of booking or within 48 hours after your reservation. Please note that your group reservation is 100% non-refundable, non-transferable, and no changes can be made.
When will my e-tickets and travel documents be issued?
E-documents are typically issued 5-7 business days prior to your travel date. Once we receive the tickets, we will send them directly to the email address provided during booking.
When I make my reservation, what will appear on my credit card statement?
By completing your reservation, you are authorizing DreamWed to process your payment on behalf of the chosen supplier. The charge will appear on your credit card statement as either the specific airline/supplier or DreamWed.
How do I complete my booking?
To complete your booking, simply click the "Book Now" button on the resort page and follow the instructions, or reach out to your DreamWed concierge who will process the reservation on your behalf.
Have another question about Hyatt Ziva Riviera Cancun? Get in touch