Moon Palace · Mexico
Playacar Palace
About the Resort
Playacar Palace sits at the southern end of Playa del Carmen, close enough that guests walk into town and Quinta Avenida rather than depending on the resort for every meal. All 200 rooms carry a hot tub and most have ocean views and a balcony. The scale is small for a Palace property, which suits couples wanting the group's benefits and room-night model without the sprawl of the Cancún flagships.
Wedding Planning Notes
The Palace room-night model applies here at a much smaller room count, so a modest block goes further toward event inclusions than it would at Moon Palace. Being walkable into Playa del Carmen is the other reason couples pick it.
Wedding Features
- Beachfront ceremony settings
- Palace room-night event benefits
- Walkable town for guest free time
Amenities
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Read Couple Reviews →Quick Facts
Good to Know
Frequently Asked Questions
Do I need a visa to travel to Cancún / Mexico?
No, U.S. and Canadian citizens do not require a visa to enter Mexico for tourism or short-term stays of up to 180 days.
What are the passport validity requirements?
Your passport must be valid for at least 6 months after your planned return date. Many countries will not allow entry if your passport is set to expire within 6 months of your final travel day.
Is travel insurance required?
While travel insurance is not mandatory, we strongly recommend purchasing trip cancellation insurance. It must be bought at the time of booking or within 48 hours after your reservation. Please note that your group reservation is 100% non-refundable, non-transferable, and no changes can be made.
When will my e-tickets and travel documents be issued?
E-documents are typically issued 5-7 business days prior to your travel date. Once we receive the tickets, we will send them directly to the email address provided during booking.
When I make my reservation, what will appear on my credit card statement?
By completing your reservation, you are authorizing DreamWed to process your payment on behalf of the chosen supplier. The charge will appear on your credit card statement as either the specific airline/supplier or DreamWed.
How do I complete my booking?
To complete your booking, simply click the "Book Now" button on the resort page and follow the instructions, or reach out to your DreamWed concierge who will process the reservation on your behalf.
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